Repairs Supervisor

Job Vacancy: Repairs Supervisor (Initial 3 Month Contract with Possibility of Extension)

Location: SM1 4LE

Start Date: ASAP - 3 Month Contract

Pay Rate: 23.92 Per Hour PAYE

Working Hours: 37 Hours Per Week, 08:00 - 16:00

Job Purpose:

We are looking for an experienced and motivated Repairs Supervisor to join our in-house Direct Labour Organisation (DLO), delivering responsive repairs and voids services across our housing stock in the London Borough of Sutton.

As Supervisor, you will lead a team of skilled trades operatives, ensuring high standards of service delivery, performance, and resident satisfaction. You'll be responsible for the day-to-day management of your team, with a strong focus on health and safety, quality assurance, and operational efficiency.

• Supervise and support a team of operatives delivering responsive repairs and voids work across the stock.
• Ensure health and safety compliance is maintained at all times, including safe systems of work, use of PPE, and risk assessments.
• Conduct regular Work in Progress (WIP) inspections, van checks, and stock checks to maintain quality and efficiency.
• Drive team performance by setting clear expectations, monitoring output, and addressing issues proactively.
• Carry out 1:1 meetings, reviews, and performance appraisals with operatives to support development and maintain accountability.
• Ensure operatives are working effectively and residents are receiving a high-quality service.
• Monitors and reports on productivity, attendance, and quality of work.
• Providede technical advice, problem-solving support, and escalated issues where necessary.
• Work closely with planners, schedulers, and the wider repairs management team to ensure smooth and effective service delivery.

• Proven experience in a supervisory or team leader role within responsive repairs or property maintenance.
• Strong knowledge of housing repairs, voids processes, and building trades.
• Excellent leadership and communication skills.
• Solid understanding of health and safety regulations relevant to housing maintenance.
• Ability to manage workloads, plan resources, and motivate staff.
• Competence in using IT systems for job management, reporting, and team communication.
• Full UK Driving Licence.

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