Multi-Skilled Technician

Job Advert: Multi-Skilled TechnicianLocations: Milton Keynes, Bedford, StevenageReports To: Area Managing Supervisor or Working Supervisor

Are you an experienced Multi-Skilled Technician looking for a role where your expertise really makes a difference?We're looking for talented trades professionals to join our team across Milton Keynes, Bedford and Stevenage.If you take pride in your craft, enjoy solving problems, and want to be part of a service that values quality, safety, and excellent customer care, we'd love to hear from you.As a Multi-Skilled Technician, you will:

Deliver high-quality repairs

• Carry out work to a high standard in your primary trade.
• Complete secondary trade tasks to support excellent first-time fix performance.
• Maintain accurate work records and documentation.

Provide excellent customer service

• Deliver repairs with professionalism, care and respect for customers' homes.
• Help us achieve performance and customer satisfaction targets.

Work safely and responsibly

• Assess risks before starting work and apply appropriate Health & Safety controls.
• Report near misses and incidents promptly.
• Follow safeguarding procedures to protect vulnerable customers.

Look after tools, equipment and vehicles

• Maintain company vehicles to required standards.
• Manage van stock efficiently.
• Ensure tools and equipment are safe, certified and well maintained.

What You'll Achieve

• High levels of customer satisfaction.
• Meeting or exceeding First Time Fix targets.
• Compliance with legislation, policies and safety standards.
• Efficient and professional repair delivery.
• Strong teamwork and effective communication.

Essential Skills & Experience

• Proven competence in your primary trade.
• Strong multi-trade skills to support first-visit repairs.
• Experience in a customer-focused, performance-driven environment.
• Ability to work independently and follow agreed procedures.
• Good organisational and time-management skills.
• Confidence in decision-making and problem-solving.
• Physically able to carry out tasks safely.
• Comfortable working safely in varied environments.

Qualifications

• NVQ Level 3 (City & Guilds) in a relevant trade or equivalent recognised competency.

What the Role Involves

• Working independently within clear guidelines.
• Making decisions that may impact colleagues and customers.
• Occasionally coordinating or supporting the work of others.
• Contributing to continuous improvements in the service.

If you're a dependable, skilled trades professional who takes pride in delivering safe, high-quality repairs and great customer service, this could be the next step for you.Ready to apply?We'd love to hear from you.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk