Assistant Manager - Boutique Mayfair

Assistant Boutique Manager - Luxury Lifestyle & Accessories

Flagship Boutique - Central London

Salary: Up to £48,000 + Bonus & Commission

Full-time 40 hours per week Permanent

About the Company:

Our client is a globally recognised luxury maison, renowned for its heritage, precision craftsmanship, and dedication to timeless design. The brand offers a refined portfolio of writing instruments, watches, leather goods, and lifestyle accessories, combining tradition with innovation. Their boutiques reflect a commitment to delivering an exceptional and immersive client experience.

The Role:

We are seeking a proactive and service-driven Assistant Boutique Manager to support the Boutique Manager in the leadership and smooth operation of a prestigious flagship location in Central London. This is a fantastic opportunity to join a legacy brand that values excellence, artistry, and meaningful client relationships.

Key Responsibilities:

• Support the Boutique Manager in overseeing all aspects of daily operations, ensuring an elevated customer journey and boutique performance.
• Act as a brand ambassador, fostering long-term relationships through exceptional service and personalised clienteling.
• Lead, coach, and inspire the sales team to achieve and exceed individual and boutique targets while maintaining high service standards.
• Monitor and maintain boutique presentation, visual merchandising, and compliance with brand guidelines.
• Manage stock control, inventory accuracy, and product replenishment in collaboration with the back office and logistics.
• Assist in key administrative functions, including reporting, analysis, team scheduling, and KPIs.
• Support in organising and hosting client events, product launches, and in-store activations.
• Stay up to date with product knowledge across all categories (writing instruments, watches, leather, and accessories) and actively share insights with the team.

Key Requirements:

• Minimum of 5 years' experience in a luxury retail management.
• Proven ability to deliver exceptional client service and drive sales in a high-end retail environment.
• Strong leadership and people management skills, with a hands-on and supportive approach.
• Excellent interpersonal, communication, and problem-solving abilities.
• A genuine passion for craftsmanship, luxury, and creating memorable client experiences.
• Commercial awareness and understanding of the luxury market and client expectations.

What's on Offer:

• Competitive salary and bonus structure.
• Staff discount across a distinguished portfolio of luxury products.
• Structured career development and progression within a global luxury group.
• Ongoing training in leadership, product knowledge, and luxury service.

About 360 Talent: 360 Talent is a high-end retail recruitment firm, connecting top-tier candidates with leading fashion, beauty, and lifestyle brands worldwide.

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