Field Care Supervisor

ROLE AND RESPONSIBILITIES

• Supervise a team of Healthcare Assistants (HCAs) to ensure high-quality care delivery in the field.
• Conduct regular field visits for performance assessments and provide feedback and guidance to HCAs.
• Allocate tasks and rota management, ensuring effective scheduling of care staff.
• Provide hands-on care to clients when necessary (20% of the role).
• Maintain care records, update care plans, and ensure compliance with regulatory standards (80% admin work).
• Assist in recruiting, training, and developing new care staff to maintain a skilled and competent team.
• Support the management team with audits, compliance checks, and reporting.
• Liaise with clients and families to address concerns and ensure client satisfaction.
• Respond to emergencies and provide on-call support when required.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• NVQ Level 3 in Health and Social Care (required).
• A minimum of 2 years of experience as a Field Care Supervisor or similar role.
• Full UK driving licence with access to a vehicle.

PREFERRED SKILLS

• Strong leadership and supervisory skills.
• Excellent organisational skills and attention to detail.
• Strong communication and interpersonal skills for both client-facing and team interactions.
• Ability to work independently and manage multiple tasks efficiently.
• Solid understanding of care industry standards and regulations.
• Proficiency in MS Office and other care management software.

ADDITIONAL NOTES

• Salary: £28,750 per annum,( £30,000 from April ) 40-hour work week Across 5 Days.
• Working hours: Either 7am-3:30pm or 10:30am-7pm, Monday to Friday.
• Office-based in Gerrards Cross with 20% care work and 80% admin/field work.