Lead Loader

Pyramid Recruitment are looking for an experienced Lead Loader to join the team for one of our Croydon based clients-

Expectation

1. Be a good communicator- with customers, depts, management, driver, other loaders etc.
2. Expect long days sometimes and be ready to work some Saturdays.
3. Keep the van clean, tidy, packaging replenished. A tidy ship.
4. Gain 5 reviews and recommendations.
5. Work with all parties to achieve the smoothest day possible and improve efficiencies.

Customers

• Read driver and loader notes and check packaging requirement prior to day or before day begins so that you can act on it.
• Phone customer ahead and give ETA, ask about parking.
• Greet customers and set up the job.
• Report any damage immediately to customers.
• Mention the referral programme at the end of the job, once they are relaxed and happy.
• Spend 5 minutes doing some local leafleting- 9 leaflets, 5 in front and 2 either side if in a street.
• If all goes well on job, send SMS and aim to get a REVIEW

POD Loading

• Working with other loader or driver, ensure the pod is loaded safely, items protected and fixed securely.

• Take photographs of any mess prior to the job (e.g. hallway carpet) and any damage caused.
• Take photographs of pod sticker/contents and send to opps manager.

• Responsible for the driver tablet and admin- ensure any extras are explained. If tablet not functioning, report to management.

Presentation, Protection & Safety

• Ensure wearing of official uniform and safety shoes.
• Smoking or vaping around or in the van not allowed.
• Set up the job- clear gangways, remove hazards and obstacles.
• Protect any carpets, stairs, front door etc with protective sheeting, blankets, door protector.
• Ensure all van doors are secured- as per Golden Rules.
• Oversee safety of any junior loaders.