Clinic Support Worker

Clinic Support WorkerHours: 4 days per week; 9:30am - 2:30pmSalary: Agenda for Change Band 3 (depending on experience / pro rata)Contract: Fixed Term - 1 Year (with potential to extend)Location: Colchester, CO3Reports to: Clinic Manager / Senior Nurse

Our client is seeking a flexible, compassionate, and organised Clinic Support Worker to join their multidisciplinary team. This part-time role will support the day-to-day functioning of their nurse-led clinic, working with vulnerable adults experiencing homelessness, insecure housing, and complex needs.

You will carry out a variety of administrative and basic clinical tasks to ensure the smooth running of services, including record keeping, follow-up calls, appointment coordination, and delivery of routine healthcare assistant (HCA) interventions. Full training and supervision will be provided, and no previous clinical experience is required - just the right values, willingness to learn, and attention to detail.

Key Responsibilities

Administrative and Record-Keeping Duties:

• Maintain accurate and timely records on SystmOne (training provided).
• Make follow-up phone calls to patients and liaise with external services.
• Assist with data entry, stock ordering, filing, scanning, and updating registers (e.g. vaccines, chronic conditions, smoking).
• Prepare and organise clinic spaces and paperwork for daily use.
• Support clinicians with patient engagement, follow-up reminders, and basic appointment coordination.
• Assist in audit or outcome tracking work when required.

Clinical Support Tasks (Training Provided):

• Take and record basic observations (blood pressure, pulse, temperature, weight, height, oxygen saturation).
• Support vaccine delivery.
• Encourage and facilitate attendance at routine screenings (cervical screenings, bowel screenings, cancer checks, NHS health checks).
• Support infection control and cleaning protocols within the clinical area.

Person Specification:

• Compassionate and non-judgemental.
• Previous admin or support role experience.
• Good attention to detail.
• Experience with vulnerable populations.
• Able to maintain confidentiality.
• Basic understanding of clinical procedures.
• Team player with strong communication.
• SystmOne or NHS IT system experience.
• Willing to undergo full training.
• First Aid or HCA training.
• Reliable and well-organised.

What They Offer:

• A supportive and values-driven team environment.
• Full training and clinical supervision.
• Opportunities for development and extension beyond the initial year.
• The chance to make a real difference in the lives of marginalised individuals.

Interested Apply now with an up-to-date CV for immediate consideration.