Multi Site General Manager

QSR Multi-Site General Manager - Health-Focused Juice & Smoothie Bars (Central London) - to £50k

• Salary: £40,000-£45,000 + 10% Bonus (after 6 months)
• Hours: 48 per week (6 am-7 pm, weekends essential, no evenings)
• Location: Chelsea & Notting Hill, London
• Start Date: ASAP

A vibrant, independent healthy eating brand, with two high-performing sites in central London is seeking a hands-on, energetic Multi-Site General Manager to oversee day -to -day operations across both sites. Both a hands -on and strategically important role, working closely with the Founder/Director. The business is driven by a wholehearted mission to provide fresh food & drink that makes a positive, long-lasting impact on customer health & wellness. The range of products includes cold-pressed juices, smoothies, açaí bowls, salads, hot foods, salad and noodle bowls & a range of desserts/snacks.

This is a rare opportunity to join a fast-growing business with a loyal customer base and a strong delivery/takeaway split.

What You'll Be Doing

• Lead and inspire two teams of 10+ across both sites, supported by Assistant Managers and Shift Leaders.
• Recruit, train, and develop FOH staff to deliver exceptional service and product quality.
• Be present working on the floor during peak hours - weekends are the busiest.
• Maintain KPIs across sales, labour, wastage, and mystery shopper scores.
• Own daily, weekly, and monthly reporting to identify growth opportunities.
• Ensure top-tier standards in food safety, hygiene, cash handling, and equipment maintenance.
• Manage supplier relationships, stock levels, and merchandising displays.
• Handle B2B enquiries, catering orders, and delivery platforms (e.g., Deliveroo).
• Collaborate with the founder and production kitchen to maintain product consistency.

What We're Looking For

• 2+ years' experience managing similar fast paced food & beverage operations (ideally QSR, but not essential), perhaps as General Manager or an Operational Manager.
• Background in restaurants or kitchens - you know how service flows and what good looks like.
• Confident, approachable leadership style with a strong floor presence.
• Process-driven, organised, and financially literate.
• Not from a heavily branded environment - autonomy and initiative are key.
• Open to feedback, collaborative with a young team, and ready to grow with the business.
• Must be willing to complete a 3-hour trial shift and SWOT analysis as part of the recruitment process.

Salary & Benefits

• Base Salary: £40,000-£45,000 per year (negotiable and depending on experience).
• Bonus: 10% of base salary after successful completion of 6-month probation.
• Hours: 48 hours per week (no evenings; weekends required).
• Schedule: Operating hours 6 am-7 pm.
• Perks:
• Work with a purpose-led brand focused on health and wellness.
• Be part of a young, dynamic team in two of London's most vibrant neighbourhoods.
• Opportunity to shape operations and grow with the business.
• Staff discounts on all products.
• Direct mentorship from the founder.