Quality and Compliance Manager - Care Homes

Quality & Compliance Lead - Care Homes
£60,000 - £65,000
Milton Keynes, Bedford and surrounding areas

OVERVIEW:
An opportunity has arisen for an experienced professional to oversee compliance and quality standards across a group of care homes. This role focuses on ensuring excellence in resident care, adherence to regulatory requirements, and fostering a culture of continuous improvement.

The successful candidate will work closely with management teams to enhance operational standards and maintain the highest levels of safety, dignity, and well-being for residents.

KEY DUTIES:

• Provide hands-on support to care home managers, helping them achieve high standards of service delivery and compliance.
• Keep up to date with relevant legislation, ensuring all policies and procedures reflect current regulatory expectations.
• Oversee safeguarding procedures, ensuring a proactive approach to resident safety and protection.
• Lead and deliver training programs to ensure staff are knowledgeable about safeguarding, compliance, and quality care.
• Monitor care home environments and working practices to identify areas for improvement and implement best practices.
• Implement effective complaints and feedback systems, using insights to drive service enhancements.
• Conduct regular internal audits to assess compliance with regulatory standards and organisational policies.
• Support the recruitment, induction, and ongoing training of staff to maintain a highly skilled workforce.
• Ensure all HR processes related to performance management and grievance procedures are handled in line with best practice and employment law.
• Develop strong relationships with external agencies, ensuring the organization remains well-regarded in the care sector.
• Act as a central point of contact for regulatory bodies and local authorities, representing the organization in inspections and audits.
• Provide leadership in times of transition, stepping in to oversee home operations as needed.

REQUIREMENTS:

• A qualified healthcare professional with an active NMC registration.
• Demonstrable experience in senior management within a care or nursing home setting.
• Strong understanding of regulatory frameworks and best practices in adult social care.
• Excellent leadership and communication skills, with the ability to drive positive change.
• A proactive and analytical mindset, capable of making informed decisions and problem-solving effectively.

How to apply for this:
Apply or contact me directly, my name is Rebecca Chapple (Lead Healthcare Consultant) and my number is (phone number removed) or send a copy of your CV to (url removed) you can also text me on (phone number removed)

All conversations are treated in the strictest confidence.

APPRC2