Property & Facilities Assistant

Property & Facilities Assistant

Location: on-site, the City (closest tubes are Bank or Monument)

Salary: £28.000-£35.000 depending on experience

Monday to Friday 9AM-6PM no weekends.

Our client, a boutique design-driven property development company is looking for an enthusiastic and motived Property and Facilities Assistant to join their small team. Reporting directly to the Head of Property Management, this is a great opportunity for someone who wants to get involved at 360 and learn as much as possible within an organisation that supports continuous professional development.

You will help to look after a portfolio of both residential and commercial properties. This is a great opportunity for career growth!

Duties and Responsibilities but not limited to:

• Conduct regular property inspections to ensure all units are well maintained and compliant with health & safety, fire, and building regulations. Report any issues promptly to the Head of Property Management.
• Carry out in-depth market research to identify the most reliable and cost-effective suppliers for property maintenance services and products, ensuring quality and due diligence.
• Coordinate with contractors, suppliers, and service providers for maintenance works, utility management, repairs, and cleaning services.
• Oversee planned and reactive maintenance, conducting site visits to ensure consistently high standards of service delivery.
• Act as the first point of contact for tenants, addressing enquiries, complaints, and requests in a timely and professional manner.
• Support the Head of Property Management during site visits and daily operations, contributing to the smooth management of the property portfolio.
• Demonstrate a proactive, solution-oriented approach, with a focus on continuous improvement and tenant satisfaction.

Must have :

• Strong attention to detail and proof-reading skills
• Highly organised and punctual
• Excellent communication skills both verbally and written
• Analytical and strategic thinking
• Strong computer literacy, including Microsoft Outlook, Word and Excel skills
• Proven understanding of compliance paperwork
• Ability to work on own initiative and as part of a team
• Degree Qualified in a Construction / Property related field - desirable
• 1-2 years of past experience in a similar role

Please apply ASAP if this sounds like you!