Sales Executive

We are seeking a dynamic, results-driven Sales Executive to join a Distribution company in Chelmsford, Essex.
Paying 12.80- 13.80 per hour ( 25,000 - 27,000 per annum) depending on experience.
This is a Temporary-Permanent position working Monday - Thursday 9.00am - 5.30pm and Friday 9.00am - 5.00pm

This Sales Executive role involves building strong relationships with customers, identifying opportunities for repeat business, and ensuring a seamless sales process from inquiry to order completion.

Key Responsibilities include but are not limited to:

• Process online orders efficiently while identifying opportunities for upselling and alternative product recommendations
• Handle supplier calls, addressing queries and escalating issues when necessary
• Manage inbound support tickets via Zendesk, ensuring timely responses within set targets
• Qualify and assess incoming customer enquiries to understand their needs
• Follow up on quotes and sales orders to maximize conversions
• Generate opportunities from calls and emails, preparing and sending accurate quotes
• Develop and maintain strong relationships with customers and suppliers
• Keep customer records up to date within the internal system

Skills & Experience required to be considered for this Sales Executive position:

• Experience using Zendesk is desirable
• Strong communication skills with a professional and customer-focused approach
• Previous experience in a Call Centre or Customer Service role
• Proficiency in IT systems with the ability to learn new software quickly
• A team player with a proactive attitude, motivated to work towards targets and achieve success

If you are a proactive and customer-focused professional looking to grow within a dynamic environment, we encourage you to apply for this Sales Executive position and Laura will be in touch.