IT Technician

An excellent opportunity has arisen to work for our established client in London as a IT Technician. This role encompasses elements of 1st and 2nd line support within a customer's location based in Canary Wharf, London. Ideally our client would like a technician that has worked for an MSP or worked in a corporate environment. You will also need to be able to work independently.

As the IT Technician, you will be responsible for:

• Manage and assist with IT service tickets
• Independently resolve tickets.
• Provide 1st and 2nd line technical support to clients and staff.
• Maintain a high degree of customer service for all support queries.

The successful IT Technician will have the following related skills / experience:

• Experience of an MSP or corporate environment
• Service desk experience - 1st / 2nd line support of windows environments.
• 365
• Laptop build experience
• Server 2016/2019
• Wireless and Network Management

Unfortunately previous applications cannot be considered.

For more information, please contact Sharon Tanner or Chloe Bennett on (phone number removed)