Warehouse Supervisor

Location: BR5 3FQ (Orpington, Greater London)

Job Type: Full-Time

Salary: £35,000 - £45,000 per annum

We're seeking an experienced Warehouse Supervisor to lead operations in our fast-paced, multi-client warehouse. You'll bring strong leadership, hands-on operational experience, and a solid understanding of eCommerce fulfilment to ensure accurate and timely dispatch while meeting client-specific requirements.

• Oversee daily warehouse operations: goods-in, storage, pick/pack, and outbound shipments.
• Manage a diverse team, including rota planning, task assignment, and productivity.
• Coordinate operations across multiple client accounts with unique requirements.
• Improve pick accuracy, packing standards, and dispatch timelines, especially for eCommerce.
• Maintain accurate stock records and inventory integrity through cycle counts.
• Collaborate with customer service, logistics, and account managers for smooth service delivery.
• Train new staff on processes, systems, and health & safety.
• Identify and implement process improvements for efficiency and customer satisfaction.

• Minimum 2 years' supervisory experience in a warehouse or logistics setting.
• Strong knowledge of eCommerce fulfilment (pick/pack, courier integration, returns).
• Experience in a multi-client or 3PL environment is highly desirable.
• Good IT literacy and WMS/order management software experience.
• Excellent organizational and communication skills.
• Strong attention to detail and adaptability in a dynamic setting.
• Forklift licence beneficial.

• Competitive salary and annual performance reviews.
• Fast-paced, team-oriented work environment.
• Opportunities for career growth and training.
• On-site parking.
• Be part of a growing company focused on operational excellence.