FInance Professional

Income Officer

Addlestone

Contract
£16.77 per hour

Our client is looking for an experienced Income Officer.

Income Manager will review rent arrears; implement monitoring processess and ensure cases are progressed.

Management of the landlord services associated with management of the Council s social housing stock including a temporary accommodation portfolio and leasehold management. Responsible for the collection of rental income, ensuring appropriate action is taken to reduce arrears and using relevant systems to monitor performance, taking action as necessary.

1. To ensure that rental and service charge income is maximised with a proportionate and flexible approach to the process

2. Ensuring that all the policies, procedures and work practices are in line with current legislation, government guidance, meet the requirements of the Regulator of Social Housing and that residents are provided with the services and standards to which they are entitled under their Tenancy Agreement

Essential Qualifications

Educated to degree level or equivalent working experience.

Full clean Driving Licence.

Professional qualification in Housing

Desirable Qualifications

Management Qualification

Evidence of extensive continual professional development

Essential Working Experience

Proven successful track record of income collection management within a housing environment. Minimum of 3 years multidisciplinary line management responsibility.

Experience of managing rent collection

A track record of developing & implementing delivering continuous improvement in service delivery, and improved outcomes.

Desirable Working Experience

Experience of working for a Local Authority landlord

Performance management in a target driven environment

Accomplished analytical & decision making skills

Excellent verbal & written communication, including report writing

Experience of leading & managing effective income collection service

Experience of partnership working both internally and externally, and of quickly establishing trust and credibility

PLEASE ONLY apply if you have the necessary skills, experience and expertise.

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.