Senior Account Executive

Senior Account Executive
East Hertfordshire
Up to £35,000 per annum

A fantastic opportunity has arisen for a talented Senior Account Executive to join a leading organisation in the printed point-of-sale industry. This role is perfect for a motivated individual who thrives in a fast-paced environment and is passionate about client service, project management, and delivering high-quality marketing solutions. The company offers tailored training programs, career progression opportunities, and a range of excellent benefits.

As a Senior Account Executive, you will play a key role in supporting client-facing account teams by ensuring customer satisfaction, meeting SLA and KPI targets, and delivering seamless project management. Your primary focus will be turning client requirements into accurate briefs for the production team, ensuring projects run smoothly from start to finish. You ll also work closely with internal teams to identify process improvements and additional opportunities within client accounts.

Key Responsibilities

• Translate client requirements into clear, accurate production briefs.
• Maintain and update a Work in Progress document to track projects.
• Project manage jobs from start to finish, ensuring flawless execution.
• Support client teams by providing weekly and monthly reports.
• Identify new opportunities within client accounts and collaborate with teams to develop them.
• Attend client briefing meetings and pre-production meetings for key projects.
• Act as the bridge between client services and production to ensure seamless delivery.
• Ensure timely invoicing of completed jobs.
• Keep all client and business information up to date and accurate.

Skills & Experience Required

• Experience in the print/point-of-sale industry is essential.
• Proven client-facing experience, ideally within an agency environment.
• Strong ability to build and maintain relationships with clients and internal stakeholders.
• Excellent communication skills, both written and verbal.
• Strong time management and organisational skills with the ability to multitask.
• A proactive and problem-solving mindset with attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Adaptability to changing priorities and business needs.

This is an excellent opportunity for someone looking to develop their career in client services and project management within a dynamic and fast-moving industry.

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