We are seeking an experienced Air Freight Coordinator to provide top-tier operational support for air freight customers, ensuring shipments are managed efficiently and cost-effectively, from initial booking through to final delivery, for our client based in London N1 area.
Key Responsibilities:
- Manage daily air freight export operations, with a focus on LATAM shipments.
- Build and nurture strong relationships with customers, suppliers, airlines, and overseas agents.
- Coordinate the timely collection and delivery of shipments, ensuring full compliance with regulations.
- Provide accurate, competitive quotes to customers and partner agents.
- Ensure all shipping and customs documentation is prepared and verified.
- Work closely with customs brokers to ensure smooth clearance for imports and exports.
- Proactively track shipments, addressing any delays or service issues as they arise.
- Maintain precise records within Cargo wise (training available).
Requirements:- At least 4 years' experience in logistics operations within a UK freight forwarding company.
- Strong understanding of air freight operations, including UK suppliers and airline routings.
- Knowledge of UK customs clearance processes for both imports and exports.
- Excellent computer skills and ability to adapt to new systems quickly.
- Strong communication, organizational, and problem-solving skills.
- Ability to work efficiently under pressure and meet deadlines.
Desirable Skills:
- Proficiency in Portuguese and/or Spanish.
- Experience with Cargo wise software.
- Previous experience with LATAM trade lanes.
Benefits:Benefits of Working at a Well-Known Logistics Company
- Hybrid working - in the office Tuesday to Thursday, remote on Monday and Friday.
- Standard hours: 9:00 AM - 5:30 PM.
- Annual company bonus scheme.
- Training budget for Dangerous Goods certification.
Reporting To: Head of Air Freight
