Customer Success Manager (SaaS)

Customer Success Manager (SaaS)

50,000 - 60,000 (OTE 70,000 - 80,000) + Hybrid + Private Healthcare + Training + Progression + Company Benefits

Hammersmith

Are you a Customer Success Manager or similar looking to join a well-established company with a multi-million pound turnover, who have seen 64% growth in the past year?

Do you want to work for a company who are opening new offices across the UK and work with some of the biggest brands such as Volvo, HP and L'Oreal?

This company, established in 2014 have seen exponential growth across the automated manufacturing sector, working with some of the biggest brands across 25 countries and offices across 5 countries. They provide solutions to a range of industries including Automotive, Aerospace and Consumer Goods and are now looking to add a Customer Success Manager to their team in Hammersmith.

In this role you will be focused on customer retention and upselling, you will provide technical support to clients, advising on best practice usage, as well as developing customer relationships. You will utilize your technical knowledge to drive growth and have a real impact on business growth and development.

This role would suit a Customer Success Manager or similar from a SaaS background looking to join a market-leading company with excellent growth projections, where you will play a key role in the business success, and benefit from bonuses, a hybrid working model and more.

The Role:

• Focus on customer retention and upselling.
• Advise on best practice usage.
• Develop client relationships.

The Person:

• Customer Success Manager or similar.
• Background in SaaS.
• Commutable to Hammersmith (Mon - Thurs in office / Friday WFH)

Reference: BBBH17807

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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