Credit Controller

Credit Controller - Property

Salary: £35,000 - £36,750 per annum
Location: London (Hybrid working)
Type: Permanent
Salary: Competitive, based on experience

A leading organisation in the commercial property sector is looking for an experienced Credit Controller to join their established finance function.

This is a fantastic opportunity to work in a fast-paced, customer-focused environment, supporting the protection of cash flow and delivering first-class service across a diverse commercial tenant portfolio.

Key Responsibilities:

• Manage end-to-end credit control processes for a designated property portfolio
• Collect commercial rent, service charges, and adhoc fees
• Investigate and resolve tenant queries with professionalism and empathy
• Prepare reminder letters, statements, and reports
• Liaise with estate and finance managers to provide regular arrears updates
• Conduct account reconciliation, raise credit notes, and arrange refunds as required
• Escalate arrears as needed, including bailiff instruction and legal preparation
• Maintain and improve direct debit uptake

Requirements:

• Prior experience in a similar credit control or rent collections role
• Excellent communication and stakeholder engagement skills
• Ability to handle sensitive situations with professionalism and confidence
• Strong attention to detail and ability to prioritise tasks
• Intermediate Excel skills
• Knowledge of Microsoft Dynamics 365 is desirable
• Previous experience in the commercial property or real estate industry is advantageous

You will join a collaborative and experienced team that values accuracy, professionalism, and customer service, working to tight deadlines in a dynamic business setting.

To apply, please submit your CV for immediate consideration.