Income Lead / Advisor

A collaborative and tenant focused Housing provider in Essex is looking to take on a Income Lead in their welcoming team environment.

They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.

They are looking to bring someone in for 3 months with the high likelihood it is extended further. The candidate will need to have experience of maximising income and recovery of housing related debt.

Responsibilities:

• Manage rent debts for specific patch and help to maximise income for the organisation
• To support with sustaining tenancies and good knowledge of housing and welfare benefits
• Drafting eviction reports and attending eviction and court processes
• To provide excellent customer services to tenants

Requirements:

• Knowledge of income management, relevant housing legislation and ability to manage rent debts
• Understanding of welfare benefits and use of financial records and IT systems
• Strong customer service and working well in a team environment
• Ability to communicate effectively with both internal and external stakeholders
• Driving Licence to complete visits on patch

If you are looking for your next role and are experienced in Income Management, please apply ASAP.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.