Quality Assurance Engineer

Quality Assurance Engineer
Bedford
31-39k (DOE)

Job Objective:
Deliver high-quality engineering support and advice across the organization, serving as the customer quality engineer for assigned clients. Ensure compliance with customer and quality management system requirements.

Key Responsibilities:

• Offer support and advice to various departments regarding quality and process standards for specific customers.
• Ensure that customer specifications are integrated into products by maintaining accurate internal documentation that reflects these quality and process standards.
• Collaborate with customer representatives to define acceptable product or process variations and establish criteria for disposition and repair as necessary.
• Create AS9102 or other required first article inspection reports for customers.
• Assess and address non-conforming or questionable materials identified by QC inspectors or other staff.
• Make certain that all customer specifications are included in purchase orders for manufactured goods.
• Approve product release documents in line with customer requirements.
• Thoroughly investigate customer complaints and rejections, implementing preventative measures as needed.
• Conduct First Article Inspections in compliance with contractual obligations.
• Engage actively in continuous improvement initiatives.

Candidate Profile:

• Strong customer service skills, both internal and external.
• Committed to maintaining high quality standards.
• Previous experience in a comparable role within a manufacturing setting.
• Experience in the aerospace sector (AS9100D) is preferred but not mandatory.
• Familiarity with international quality standards like IPC-A-610 is a plus but not essential.