Customer Service Advisor
Company
HAYS
Location
Ealing
Employment Hours
Full Time
Employment Type
Contract
Salary
Job Requirements/Description
Customer Service Advisor
Average call time: Around 10 minutes
Full training will be provided
This is a key support role during a period of increased demand, with call volumes rising significantly.
What We're Looking ForAt least 1 year of customer service experience (phone or face-to-face)
Good communication and problem-solving skills
Basic IT skills (Teams, Outlook, general systems)
Ability to learn new systems quickly
Important Information
Candidates must be available immediately
You'll need to pass a DBS check and complete compliance quickly
Ideally located within a reasonable commute to Waterside
Customer Service Advisor - Temporary Role (6 Months)
We're currently recruiting for Customer Service Advisors to support a high-profile project assisting retired employees with accessing their benefits.
Key DetailsLocation: Waterside (5 days onsite - non-negotiable)
Start Date: ASAP (target 15th June 2026)
Contract Length: 6 months (potential to extend)
Working Hours: Monday to Friday, 9am - 5pm
- Pay Rate:
- PAYE: £15.15 basic / £17.43 (premium rate)
- Umbrella: £20 per hour
Role Overview
Average call time: Around 10 minutes
Full training will be provided
This is a key support role during a period of increased demand, with call volumes rising significantly.
What We're Looking ForAt least 1 year of customer service experience (phone or face-to-face)
Good communication and problem-solving skills
Basic IT skills (Teams, Outlook, general systems)
Ability to learn new systems quickly
Important Information
Candidates must be available immediately
You'll need to pass a DBS check and complete compliance quickly
Ideally located within a reasonable commute to Waterside