Contract and Supply Chain Manager

About the Business

A global pharmaceutical company that manufactures a range of over the counter (OTC) medicines such as paracetamol and ibuprofen, as well as prescription medicines. The company operates across the UK and internationally, with UK offices in Watford (for the commercial team) and Hull (for the Quality team). This role offers a unique opportunity to join the UK subsidiary of a global organisation at an exciting time of growth.

About the Role

As the Contract and Supply Chain Manager, you will report directly to the UK Commercial Director and the Owner of the business, office based 5 days a week in their Watford site. In this fundamental role to the company, you will be managing contracts and supply chain operations, providing excellent customer service and ensuring operational efficiency for on time, in full (OTIF) performance. Key responsibilities include:

• Developing a full understanding of the sales division, the contracts and forecasting models; liaising with sales, admin and planning teams to ensure the correct amount of stock through an OTIF service.
• Overseeing internal contracts with supply chain partners, focusing on inventory management agreements with logistics providers and assessing performance against KPIs.
• Managing external contracts with key customers, ensuring adherence to KPIs and inventory requirements, and achieving OTIF (On Time In Full) delivery.
• Collaborating with customers to develop accurate forecasts and ensuring sufficient stock levels to meet monthly sales commitments.
• Working closely with the team in India to ensure the timely shipment of products and plan production schedules.
• Build and nurture relationships with internal and external stakeholders, communicating effectively to manage expectations, address any challenges and deliver results through an organised process.

The Successful Applicant

• Contract Management experience is essential (ideally within the pharmaceutical industry)
• Proven ability to manage supply chain contracts and multiple agreements with varying complexity, with a strong understanding of inventory management and KPI-driven performance
• Experience in the pharmaceutical industry (RX generics/OTC products) or NHS is preferred, however candidates with a background in healthcare, beauty, wellness, or similar consumer products may also be considered.
• Exceptional organisational and project management abilities
• Strong interpersonal, negotiation, and communication skills.
• Commercial acumen, category awareness, and strategic thinking.
• Ability to build and nurture effective relationships at all levels and work as a team player

What s on Offer

• £40,000 - £55,000 basic salary (dependent on experience)
• 25 days holiday plus bank holidays
• Standard pension scheme

Disclaimer: This vacancy is based in the United Kingdom. The Matching Room Ltd only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK. Whilst we will endeavour to contact you following your application, due to the high volume of applications this cannot always be possible. If you have not received notification within 7 days, unfortunately your application has not been successful, but we may keep your details on file for future opportunities.

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