Customs Team Leader/Supervisor

Our client, a well-established customs clearance agent with over 20 years of trading are looking for a Customs Team Leader/Supervisor to join their team to be based at offices near Aylesbury, Buckinghamshire.

On Offer:

• An exciting opportunity to join a well-established organisation with exciting plans for future growth
• Offering up to £40K, dependant on skills and experience
• Working hours: 37.5 Hours a week, Monday to Friday 09 00
• Working 11 00 on a Sunday on a rota basis (approx. once every few months) Paid at double time or time in lieu.

Main Purpose of the Role:

As Customs Clearance Team Leader/Supervisor you will have responsibility for successful operation of the Customs Clearance ETSF team, ensuring full compliance with all HMRC / Border Forces rules and regulations. Over time you will be expected to develop the Customs Clearance ETSF area of the business to provide an outstanding level of service externally to customers and internally to all stakeholders. You will have a wide range of duties that deal with each step of the Import and Export process. Including keeping track of shipments, Border Force or Trading standards holds and any Custom system issues. To ensure full compliance with all HMRC / Border Force rules and regulations and provide an outstanding level of service to all stakeholders.

Duties and Responsibilities of the Customs Clearance Team Leader;

• Leading a team of around 7 people
• Manage Carriers and handling agents to resolve exceptions and discrepancies as they arise.
• To ensure the operation is fully compliant with all HMRC & Border Force s legal regulations with the operating of an ETSF.
• To be pro-active in resolving any HMRC/Border Force related queries/problems e.g CDS errors
• Ensuring full compliance of all documentation and all HMRC/Border Force updates, systems or manual.
• Warehouse & Duty management system interrogation.
• To complete Quarterly internal audits on all areas of compliance, Import/Export entries, ETSF procedural audits, CFSP audits & AEO audits.
• Prepare reports on the performance of the department and suggest improvements that will enhance the company s profit margins, as well as work closely with senior management as and when required.
• Ensure all relevant records for operating an ETSF are maintained and made available when requested by either HMRC/Border Force or senior management.
• To assist Head of Compliance & Security with new or re-authorisations and updates to existing authorisations.
• Compiling and maintaining documentation and managing information using Microsoft products and bespoke software systems. Complete all associated documentation and liaising with all parties concerned to ensure that time scales are met or exceeded.
• Complete CDS declarations and supplementary declarations on to Customs CDS system
• Ability to plan and project manage large import/export projects and ad hoc events as they arise.
• Checking departmental ISO 9001 procedures are kept up to date by the team.
• Making sure that all customs entries are correctly processed in time using correct procedures and tariff codes.
• Ensure any Dangerous Goods are treated in the correct way for compliant customs clearance.
• Making sure that all imports/exports are correctly declared, ensuring that nothing compromises our authorisations and permissions as an Authorised Economic Operator or Transit shed operator.
• To assist the ETSF Manager in compiling Quarterly internal audits on all areas of compliance, Import/Export entries, ETSF procedural audits, CFSP audits & AEO audits.
• Monitoring T1 & Customs referral cages and making sure that shipments are cleared in time.
• Follow work schedules and working instructions to ensure clearance, collection and processing to final mile vendors is co-ordinated and delivery KPI s are met.
• Adhere to and follow all HMRC & Border Force s legal regulations in order to maintain compliance with the operating of an ETSF. Ensure Security protocols are maintained at all times including securing of the doors to the warehouse and enforcing access control ensure no unauthorised access.

To Be Considered:

• Proven experience in working within a customs clearance controlled environment, ideally an ETSF or Import department with the ability to work with and support a team.
• Full understanding and knowledge of the Importation of goods into the UK and all customs systems and procedures. To be able to carry out Import entries and knowledge of ETSF and CFSP.
• Knowledge of NCTS or CDS would be advantageous but not essential.
• All candidates will be subject to a 5 year work and or education check. Any gaps in employment greater than 28 days will require an explanation/verification. In addition, a full clean security check is required for this role.

For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry