Contracts Manager (Mechanical & Electrical) - Maintenance & Facilities - HM Tower of London

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we're bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share.Home Palace: HM Tower of LondonStatus: Established/PermanentEstimated Start date: 1 May 2026Salary: £56,235 per annum inclusiveDays/Hours of work: Full-time - 36 hrs per week - Mon-FriAbout the role and about youWe have an exciting opportunity for a Mechanical & Electrical Engineer to join our expanding and highly skilled maintenance team at the Tower of London.We are seeking a motivated and forward-thinking engineering professional to support the effective day-to-day delivery of our maintenance operations. In this role, you will contribute directly to the conservation, presentation, protection, and safety of our historic buildings, helping us share the stories of our palaces and the people connected to them with inclusive audiences across the UK and internationally. This position plays an important part in supporting our bold strategy to become a charity for everyone.You will take a proactive lead in coordinating Mechanical & Electrical (M&E) responses from both internal site teams and external contractors, ensuring all helpdesk requests and emergency issues are resolved efficiently and within the Maintenance and Facilities budget. You will also help to ensure an exceptional visitor experience and provide a safe, functional working environment for staff. Alongside this, you will collaborate on a variety of long-term projects, working closely with key stakeholders and partners across the organisation.In this role, you will work collaboratively with the Maintenance & Facilities Manager and wider teams, offering guidance and technical input to HRP departments, stakeholders, and major or interpretation projects. You will also deputise for the Maintenance & Facilities Manager when required. You will be part of an on-call rota to respond to incidents for which you will receive an annual allowance.The ideal candidate will bring proven experience in M&E management across both reactive and planned maintenance, demonstrating an ability to deliver high quality, timely responses. Strong organisational and strategic planning is essential, along with the skills to thrive in a busy, fast paced environment. Experience in managing stakeholder relationships and expectations is highly desirable.We are looking for a team player who is inspired by HRP's mission and able to communicate that enthusiasm to contractors, stakeholders, and the wider public.Benefits include:• Enhanced holiday entitlement• Generous Employers Pension Contributions (up to 11%)• Annual Pay reviews & Bonuses• Critical Illness Cover & Life Assurance• Family friendly policies and benefits• Staff discounts and membership to all palacesPlease apply online direct to HRP with your CV and a covering letter.You may also have experience in the following: Mechanical & Electrical Manager, M&E Contracts Manager, Facilities Engineering Manager, Maintenance & Facilities Manager, Building Services Manager, M&E Maintenance Manager, Estates Engineering Manager, Technical Services Manager, Hard Services Manager, Facilities Contracts Manager, Engineering Maintenance Manager, Site Services Manager, FM Engineering Manager, Asset Maintenance Manager, Building Maintenance ManagerREF-