Handyperson

Background to the role

Job description

Job Purpose

• Carry out home repairs and maintenance work for older people and/or their carers across East London.
• Support AUKEL Home & Settle service in providing support to aid hospital discharge.
• Carry out home security checks and advise and fit crime safety devices/adaptations.
• Deliver person centred service to diverse communities across East London.

Key Tasks

• Fitting installations to instructions from Social Workers / Occupational Therapists e.g.,
  • key safes
  • fitting grab rails
  • banister rails
  • raised toilet seats
  • telephone extensions
  • fixing commodes to the floor
  • fixing down loose floor covering
• Installation of security devices and smoke alarms.
• Relocation of furniture set-up of micro-environments to aid hospital discharge.
• Draft proofing
• Delivery of equipment as required e.g. emergency heaters, walking frames etc.
• Carry out home safety checks advising on crime safety devices and adaptations and fitting as required.
• Taking care of cleaning of tools and equipment and checking they are in good working order meeting health & safety requirements.
• Ensure that the service user s home is left clean and tidy on completion of the work and be responsible for the safe and proper removal of waste and debris.
• Taking responsibility, whilst using, AUKEL vehicle(s) ensuring that are in a roadworthy condition and reporting any concerns to Line Manager.
• Carpentry, minor plumbing, minor electrical work
• Working closely and supporting AUKEL volunteers.

Administration

• Keeping detailed records of jobs completed e.g., time taken, materials used, cost.
• Keep accurate records of customer donations.

Quality

• Provide services in accordance with Health & Safety Legislation.
• Supporting the maintenance of Foundations Quality Mark by providing excellent services and customer support

Liaison

• Home & Settle Hospital Discharge Services
• Home & Care Services
• Bart s Health NHS Trust Royal London, Newham & Whipps Cross Hospitals
• Homerton University Hospital
• Adult Social Care
• Wider AUKEL services

General

• Meet regularly with line manager for support, supervision and appraisal.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any training required to be completed to fulfil the role e.g., Trusted Assessor training;
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
• Carry out the duties of the post in accordance with Age UK s East London s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

Functional Links

• The role is supervised and supported by the Senior Handyperson
• Hospital Discharge Project Co-Ordinators: Royal London Hospital, Homerton Hospital and Whipps Cross Hospital.
• Wider AUKEL services
• Facilities Manager.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don t meet every single aspect of the job description, please still apply!

Essential/Desirable

Experience

Essential

• Experience of working in a diverse community
• Experience of working in a domestic environment
• Demonstrable experience of working as a handyperson

Knowledge & Understanding

Essential

• Understanding of confidentiality policy and practice
• An awareness of and sensitivity to the needs of older people
• Awareness of health and safety issues, risk assessment, COSHH, RIDDOR etc.
• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
• Understanding of Equity, Diversity and Inclusion, including the impact of discrimination and disadvantage on our clients, as well as a commitment to investing in increasing your own awareness of EDI issues so you can contribute to making our organisation as equitable and inclusive as possible

Desirable

• Trusted Assessor Trained

Skills/Attributes

Essential

• Excellent interpersonal skills
• Excellent verbal and written communication
• Good planning and organisational skills
• Ability to work independently and as part of a team
• Ability to prioritise and manage time and resources in a competent manner
• Ability to drive with a clean licence (electric vehicle available for day time use for candidates over the age of 30 years), Under 30 years car allowance will be paid.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
• Commitment to learning and development and reflective practice.

Desirable

• Ability to speak a community language

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Ability to travel throughout AUKEL areas of benefit
• Flexibility in working hours to meet organisational needs.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.