VP, Infrastructure Engineer - Wealth Manager - London

Job DescriptionWe are seeking an experienced Infrastructure Engineer with a minimum of 8 years in the field. The successful candidate will be responsible for implementing and maintaining cloud infrastructure while also serving as a manager and escalation point for the helpdesk.

The infrastructure team provides the foundational technology, engineering, security, and support systems that enable critical business operations. We are looking for a highly motivated technologist with a passion for delivering outstanding customer service in a fast-paced, global environment.

The ideal candidate is a self-starter with strong problem-solving skills, a collaborative mindset, and the ability to bring innovative ideas to life. This role offers excellent exposure to all aspects of technology as well as the many and varied areas of the business.

Key Responsibilities

• Provide day-to-day systems administration and support.

• Design and build performant, reliable, and scalable infrastructure in both Azure and AWS.

• Collaborate with development and application teams to deploy new technologies.

• Coordinate with an outsourced technology support firm and co-manage four dedicated helpdesk support staff.

• Act as an escalation point to the helpdesk for issue resolution.

• Work with external vendors for compliance, off-site backup storage, and business continuity.

• Manage vendor licenses, renewals, and upgrades.

• Recommend and implement infrastructure upgrades.

• Manage and support market data and trading systems.

• Maintain accurate and up-to-date documentation of procedures and infrastructure.

• Stay current with emerging infrastructure technologies and recommend improvements.

Qualifications & Requirements

• 6+ years of proven experience in engineering and operations within a globally distributed hybrid technology environment.

• Strong project and resource management skills with the ability to manage competing deadlines.

• Deep understanding of enterprise infrastructure technology, including storage, networking, computing, vitalisation, and containerisation.

• Excellent communication, analytical, and troubleshooting skills.

• In-depth knowledge of Microsoft servers, Active Directory, Group Policy, identity platforms, Microsoft 365, and associated services.

• Advanced working knowledge of DNS, DHCP, and other TCP/IP-related protocols.

• Proficiency with PowerShell and Batch scripting for automation.

• Solid understanding of business continuity, disaster recovery, and data backup technologies.

• Ability to multitask effectively in a fast-paced environment.

• Preferred: Financial industry experience, including familiarity with market vendor applications.

• Ability to work independently with moderate supervision and adapt to changing priorities.