LAB L&D Specialist

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As part of the L-A-B L&D Team, you will play a key role in delivering the onboarding program for our new hires - both Consultants and Business Services Teams - across our three offices: London, Amsterdam, and Brussels. Your work will help ensure our people are equipped with the skills they need to succeed, which is business critical. Our ambition is to provide high-quality learning experiences for all staff, and your contribution will be central to that goal. You will also support Associate and Consultant training programs, including coordinating logistics and managing tasks within the learning management system. Please note: the responsibilities outlined below are representative and may evolve in line with business needs.

What you'll do

• Organise and deliver the monthly onboarding program in London for Consultants and Business Services Teams across London, Amsterdam, and Brussels
• Travel occasionally to Amsterdam and Brussels to support in-person delivery of onboarding
• Source and brief facilitators for onboarding sessions, ensuring they are well-prepared to deliver content effectively
• Create a monthly onboarding feedback deck by analysing participant feedback, highlighting key trends and management insights
• Personalise and send onboarding communications to new joiners ahead of their start date
• Collaborate closely with your team member in Delhi, as well as local HR, Recruiting, Mobility, and the regional L&D team
• Build and maintain strong relationships with both internal and external trainers for both the onboarding program and some Associate and Consultant (A-C) training programs
• Partner with senior consulting team members to ensure the ongoing quality and relevance of the onboarding experience
• Manage all relevant administration in the Learning Management System, Saba (e.g. class creation, participant registration, post-session tracking, feedback reporting) for onboarding and some A-C training sessions
• Collaborate closely with the A-C L&D team members to plan and coordinate Associate and Consultant (A-C) trainings in London, Amsterdam, and Brussels (in-person, virtual, and hybrid formats)
• Work in close partnership with internal and external trainers, consulting team members, the Career Development team, and regional L&D to ensure training is impactful and aligned with evolving learning needs
• Report into LAB L&D Manager in Amsterdam

You're good at

• Organising events
• Hosting events/workshops
• Multitasking
• Building relationships
• Excellent attention to detail and accuracy
• Working in a fast-paced environment
• Able to work with high ambiguity and change
• Problem solving
• Project management

What You'll Bring

• 3+ years' experience in L&D or HR
• Experience with onboarding, organising events or training sessions
• A strong passion and interest in Learning & Development
• Experience with outlook, Excel, PowerPoint
• Experience with Learning Management Software

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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