Store Manager

Role Overview

An exciting opportunity has arisen for a skilled Store Operations Manager to lead a high-profile retail store in Central London. This key role combines day-to-day retail leadership with strategic operational oversight, offering the chance to drive performance and shape customer experience in a fast-paced environment. The successful candidate will manage all aspects of store operations, team leadership, and customer engagement.

Main Responsibilities

• Lead the store team to deliver strong sales performance and an excellent customer experience
• Provide day-to-day leadership, coaching, and development to store staff
• Manage staffing schedules, costs, and store compliance to ensure efficient operations
• Oversee inventory accuracy, stock levels, and loss prevention measures
• Collaborate with wider teams to support marketing campaigns and promotional activities
• Ensure store visuals and merchandising reflect current priorities and seasonal focuses
• Collect and utilise customer data in line with regulations to inform in-store strategies
• Support a positive store culture and contribute to brand-led community engagement initiatives
• Manage store operations budget and lead the implementation of operational strategies, making prompt modifications as needed to ensure efficiency and cost-effectiveness.
• Ensure smooth daily operations by enforcing established procedures and regularly updating employee handbooks and training documentation.

Requirements

• Over four years of experience in retail management, preferably within the fashion or lifestyle sector, with strong expertise in store operations and team leadership.
• Proven ability to manage and develop high-performing teams
• Strong organisational and communication skills with a keen eye for detail
• A natural leader with a hands-on, can-do approach to problem solving and customer engagement
• Flexibility to work weekends and evenings as part of a monthly rota