Night Auditor


Company 

Lore group

Location 

London

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

Job Requirements/Description

Located in a prominent position on Shoreditch High Street, One Hundred signifies the evolution of Shoreditch and is home to 258 bedrooms and suites, restaurants and bars and five meeting and event spaces. The restaurants and bars include Seed Library, a cocktail bar by renowned bartender Mr Lyan and Kaso a rooftop bar and terrace with panoramic views across East London. The lobby bar and coffee shop and Sticks & Sushi complete the hotel's food and drinks offering

. Bedrooms and suites at the hotel place emphasis on comfort and are designed as your retreat from the vibrancy and energy of the area, providing headspace and calm the heart of Shoreditch allowing you to disconnect from the outside world. An independent spirit at the social heartof an evolving Shoreditch.

We are looking for a detail-oriented and reliable Night Auditor to join our Front Office team. Working overnight, you'll be responsible for ensuring the safety and comfort of our guests, handling late check-ins and early departures, and completing key financial and operational reports. You'll act as both host and guardian-providing exceptional service while keeping everything running smoothly through the night.

Key Responsibilities

  • Welcome and assist guests during overnight hours, ensuring a seamless arrival and departure experience.

  • Handle guest enquiries and requests promptly and professionally.

  • Complete nightly audit tasks, including reconciling financial transactions and preparing reports.

  • Monitor property security and carry out regular floor walks.

  • Ensure accurate billing and maintain up-to-date guest records.

  • Support other departments where required, ensuring smooth handover to the day team.

  • Uphold hotel and brand standards at all times.

Salary: £26,795 p/a service charge, plus benefits

This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:

  • Guest experience including dinner and drinks

  • 6 complimentary nights a year at any Lore Group hotel

  • Lore Group Employee & Immediate Family Rates

  • Lore Group Friend and Family Rates

  • 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

  • 50% discount in Lore Group restaurants and bars

  • Contribution towards Health Cash Plan

  • Life Assurance

  • 2 days paid volunteering leave per year

  • Length of service incentives (additional holiday)

  • Bespoke training programmes

  • Free meals on duty

  • Incentives such as Ride-to-Work and season ticket loan

  • Quarterly employee award ceremony and company staff parties

  • Employee assistance programme

Location: London

Company 

Lore group

Location 

London

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

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