Telephone Business Development Manager

Job Title: Telephone Business Development Manager

Location: Watford

Salary: Base salary circa 35,000 OTE 50-60,000

Hours: Monday to Friday 9 am to 5.30 pm

Benefits:

• Contributory Pension scheme
• Private Medical Healthcare
• Life Assurance
• Dental Plan
• Free eye tests
• Annual leave purchase scheme
• Social events
• Refreshments
• 25 days annual leave with bank and public holidays on top
• Perk box
• Superb development opportunities

About the position of Telephone Business Development Manager

Are you looking to take the next step in your mortgage career? Do you have a good understanding of property transactions and mortgages and interested in developing our career in specialist lending?

As a Telephone Business Development Manager, your primary focus will be to build, manage, and grow relationships with mortgage intermediaries within your assigned region. You'll work closely with a field-based BDM to achieve regional targets across the Buy to Let and Bridging sectors.

This is an excellent opportunity for a Mortgage Advisor looking to move away from advisory work, a Broker Desk Specialist ready to take the next step, or someone looking to broaden their lending experience. We are also open to candidates from the property sector with a solid understanding of mortgages and experience in telephone sales.

Responsibilities for the role of Telephone Business Development Manager

• Build and maintain relationships with introducers to meet business targets.
• Gain in-depth knowledge of BTL and Bridging products, criteria, and USPs.
• Assess inquiries, generate terms, and progress applications within SLAs.
• Work closely with the regional field BDM to maximize sales opportunities.
• Respond promptly to new business inquiries from intermediaries.
• Keep accurate records in CRM and maintain communication logs.
• Keep intermediaries informed about new products and market trends.
• Engage proactively with new, existing, and lapsed intermediaries to promote BTL and Bridging.
• Conduct fact-finding calls with intermediaries to identify opportunities.
• Schedule virtual meetings to present product propositions and benefits.
• Evaluate inquiries, identify sales opportunities, and help structure deals.
• Follow up on issued terms and agreed deals to ensure progression.
• Introduce new firms and provide regional support information.
• Support field BDM with on-the-road appointments, ensuring excellent service.
• Log all activities in CRM (HubSpot).

Experience and skills required for the role of Telephone Business Development Manager

• A good understanding of how property purchasing works and a good understanding of mortgages
• Telesales experience or experience in a sales or broker liaison role
• Familiarity with the bridging or buy-to-let sector (preferred but not required)
• Strong call-handling, listening, and influencing abilities
• Proven ability to build successful relationships
• Excellent multi-tasking skills to meet SLAs
• Confidence in pursuing leads and overcoming objections

For more information regarding the role of Telephone Business Development Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.