Service Manager

Role: Service Manager (PAN Essex Perpetrator Provision)

Based: Across Southend, Essex, Thurrock (SET)

Contract: Permanent

Rate: £32,320 - £39368 per annum

Start Date: ASAP

Hours Full time 3 days in Chelmsford 2 from home

Our client has a new and exciting opportunity within the organisation to manage/lead the Pan Essex Perpetrator Provision (PEPP) across Southend, Essex, and Thurrock.

PEPP is an innovative project that aims to improve the lives and safety of victims and children by holding perpetrators to account for their behaviour. The project combines direct behaviour change interventions with perpetrators of domestic abuse alongside case management within a coordinated, multi-agency response.

As the Service Manager, you will lead and manage the delivery of the programme and interventions. You will champion values across the organisation and drive the 'people' agenda, ensuring a culture based on fairness, collaboration, and trust.

You will manage, have oversight, and support the team s Violence Prevention Practitioners and associated partner support staff in their work to ensure high-quality interventions and safe practice. This will include completing regular case reviews of all active cases, identifying service gaps, and providing performance reviews.

You will work closely alongside and as part of a wider team of multi-agency stakeholders and local partners dedicated to responding to the needs of the local community in ending domestic abuse.

The successful candidate will have management skills and a demonstrable track record within the field of domestic abuse and/or with highly complex cohorts. You will have experience and passion for collaboration, partnership, and strategic and organisational development.

Essential Requirements:

• Working with victims, perpetrators of domestic abuse, and those with complex needs and/or challenging behaviour at all levels of risk.
• Experience in managing a team dealing with a range of risk, commensurate with work with offenders or perpetrators of domestic abuse or work with vulnerable people.
• Working with perpetrators of domestic abuse, striving to end their use of abuse and abusive intimate relationships.
• Experience in working to develop, influence and encourage partnership working on both a case-by-case basis and at a strategic level.
• Previous attendance at MARAC/MATAC or DAPP (as a representative/chair).
• Understand and be experienced in safeguarding issues and procedures.
• Writing and presenting information formally and informally, to a range of audiences.
• Experience in implementing an effective and supportive (case management) supervision process.
• Experience in financial management and fundraising would be desirable.
• Researching, designing, and delivering training and support materials as required

Supporting Futures Consulting acts as both an employer and an agency.