Operations Administrator - Hospitality / Facilities Background Ideal

Operations Administrator
Location: Central London (SW1)
Salary: £28,000 - £35,000, depending on experience
Hours: Monday - Friday, 9.15am - 5.45pm
Contract: Permanent, full-time (in office working)

Are you an experienced coordinator used to managing staff rotas, responding to operational demands, and supporting a busy team behind the scenes? Do you have a background in hospitality, private household, or high-end service environments where attention to detail, relationship building and discretion are key?

We are supporting our client, a professional private office based in Central London, in their search for a highly organised Operations Administrator to join their close-knit team. This is a varied and involved role supporting the wider service departments, including housekeeping, security, and food & beverage.

Key Responsibilities:

• Staff Coordination:
  • First point of contact for staff members
  • Manage and update staff rotas, track attendance, and monitor timekeeping system
  • Process holiday, absence, and sickness documentation and escalate issues as needed
  • Prepare payroll schedules for casual and rota staff
• Operational Support:
  • Book staff training (e.g. food safety, fire safety) and coordinate uniform orders
  • Organise staff travel and take minutes during disciplinary meetings
  • General departmental support including diary management, meeting preparation, and inbox management
  • Liaise with contractors and suppliers, order equipment and supplies as needed
• Purchasing and Admin:
  • Handle purchase orders, delivery notes, and invoices
  • Support budgeting processes by tracking spend, logging expenses, and liaising with accounts
  • Maintain health & safety logs, cleaning schedules, and occupancy records

The Ideal Candidate:

• Experience working in a hospitality, private household, luxury service, or relevant facilities environment
• Confident managing staff scheduling, payroll support, and daily team operations
• Excellent Excel and MS Office skills (you'll be working with rotas, trackers, and timesheets regularly)
• Discreet, polished, and comfortable working in a formal, professional setting
• Highly organised and proactive, with a calm and composed manner

Why apply? This is a unique opportunity to join a highly respected organisation with a calm, structured working culture and excellent staff retention. You'll gain exposure to multiple departments and play a pivotal role in the smooth running of a high-standard service operation.

How to apply: If this sounds like your kind of role, we'd love to hear from you. Click the "Apply" button below.