Head of Credit Operations

HEAD OF CREDIT OPERATIONS

£120,000

LONDON

THE COMPANY

This is an exciting opportunity with a fast-paced financial services business. The role offers the chance to lead an operations function scoping across underwriting, payments and fraud/financial crime and have a real impact in your role to make a difference to company performance.

THE ROLE

Leading underwriting, payments and fraud/fincrime teams

Keep the teams running well to achieve business KPIs whilst driving improvements

Hire, manage, and mentor next level of managers

Collaborate closely with Credit Risk and Compliance to create a reliable, ongoing feedback mechanism that bridges strategic policy and day-to-day operations.

Optimise decision-making and application workflows by evaluating funnel metrics and partnering with technology teams to revamp key systems and processes.

Booste team productivity through metrics-based performance tracking and incentive programs designed to drive continuous operational improvement.

YOUR SKILLS AND EXPERIENCE:

Essential to have experience managing a large team in a credit operations function

Experience in underwriting and operations

Ideally experience in payments or fraud/fincrime (flexible on this)

Experience developing management abilities in others

Ability to be agile and work in a fast-paced, driven environment

SALARY AND BENEFITS

Up to £120,000 base salary

Company bonus scheme

Pension contribution scheme

Health insurance

25 days' holiday

HOW TO APPLY

Please register your interest by sending your CV to Harnham through the 'Apply' link