IT Helpdesk Controller

IT Helpdesk Controller

London, NW3

£45,000 Pension

This is an excellent role for an IT Helpdesk Controller who is seeking a new role with a very successful and exciting organisation, there will be plenty of opportunity for progression in this role.

Some of your duties will include:

• Providing support for users based on-site and at remote locations throughout the UK
• Managing busy helpdesk function and overseeing calls from users requiring IT support
• Solving problems at 'first call' where possible or co-ordinating engineering support for users
• Producing job sheets and allocating work to be completed to team of field based engineers
• Providing support for hardware, software, services, tablets, Androids and Window phones
• Tracking jobs being completed on system from instigation point through to successful completion

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose