JOB DESCRIPTION
Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight
_ Overall Purpose of the Role: _
You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy.
This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success.
_ Key Responsibilities and duties: _
Welcoming and serving customers
Operating the coffee machine
Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks
Making recommendations from the menu to the customers
Adhering to the Health & Safety procedures
Ensuring the coffee shop is clean and tidy at all times
Re-stocking and maintaining the quality of displays and labels
Performing Ovis serving standards for every customer
Following the shift timetable and cleaning rotas
Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO)
Performing regular deep cleaning of the coffee machine
_ Additional Responsibilities: _
Attending training courses and meetings as required
Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation)
_ Skills and knowledge: _
Previous experience in a similar role is a must
In-depth knowledge of coffee origins and flavor profiles
Ability to create consistent and balanced coffee beverages
Experience with espresso machine troubleshooting and maintenance
Skill in managing coffee inventory and freshness
Familiarity with various brewing methods
Outstanding communication skills
Fast learner; you will need to know the menu so you can make recommendations
Able to manage stressful situations and remain calm
Passionate/proud about the brand
Positive attitude
Job Type: Full-time
Pay: £12.00-£14.50 per hour
Expected hours: No less than 35 per week
Application question(s):
Are you comfortable working 35 hours per week?
Are you able to travel to Central London?
When is the earliest you could start?
Are there any specific days or hours you cannot work?
Work Location: In person
