Global Expert Track Management Executive Director

Locations: London München Madrid Lisbon Frankfurt

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Expert Career Track (ECT) at BCG

BCG's expertise agenda -deepening specialization by industry, sector, function, and topic-is a core pillar of our strategy. The Global Practices , in collaboration with the Regions and People Team, drive this agenda by building expertise .

The Expert Career Track (ECT) is central to this effort. Over the past decade, ECT has grown to 800 members across all Practices and 76 offices. Experts play a vital role in the Consulting Team, bringing deep expertise , thought leadership, commercial capabilities, and intellectual property development.

ECT Structure & Impact

• Experts are regionally managed but line-managed by Practice Areas .

• The group is highly senior , with 40% at Partner & Director levels .

• Experts contribute significantly to BCG's client work:

• Involved in 100% of BCG's top 20 client relationships

• Present in 87 of BCG's top 100 cases

• Engaged in 55% of all BCG client projects

Future Priorities & Leadership Role

To further develop ECT, we must strengthen collaboration, share best practices, and enhance business processes and tools for recruitment, integration, deployment, management, and retention of experts .

The Global Expert Track Management Executive Director will lead this effort, working closely with the Expertise and Knowledge PAL ( E&K PAL) , EDC Chairs, PALs , GPMDs , Regional ECT management teams to refine ECT's strategy and management .

This leader will also align with global functions (Finance, Recruiting, Staffing, People, Legal, etc.) to ensure our processes and tools are suited to ECT and partner with the People Team on HR-related matters.

Given ECT's complexity and the seniority of stakeholders (Practice leaders, Regional leadership, OC, and the People Team), this role requires a highly networked, senior leader to drive impact.

The Global ECT team supports this role by providing reporting, analysis, and tool development (e.g., billability dashboards, communications, and global management tools).

• Reporting to the E&K PAL Chair, the Global Expert Track Management Executive Director will play a crucial role in continuing to successfully develop our ECT cohort.
• The individual will act as a thought partner to the E & K PAL and the PAL team (all industry and functional PALs) to ensure the success of the ECT model in BCG - in terms of expertise development, capacity growth, and profitability.
• The individual will establish close collaborative relationships with the key stakeholders involved: the PALs and Global Practice Managers ( G P M D s ), the Regional Chairs and regional leadership teams, and the People Team.
• In particular, the individual will effectively partner with the Global ECT team (EDC Chairs, EDC Directors , and Regional People Team Managers), on all key ECT management issues, such as capacity planning, recruiting, integration, career development, L&D, affiliation, retention, training, billability, deployment model, and communication.
• The Global ECT Mgmt SD is responsible for translating the strategy defined in a concrete joint operational program of the Practices, Regions and People team and will lead the execution of this program, and monitor its success.
• The individual will leverage Global functions, in particular, Finance and Marketing as needed, and will act as a central point of contact for the Practices on ECT management issues (PA ECT node).

Driving the ECT Change agenda:

• Together with the ECT Council, define and execute the ECT Change agenda . This change agenda evolves every 3-4 years as the firm and ECT evolve

• Some 2025 key priorities are e.g. :

• ECT Staffing: Deploy revised ECT staffing and PA support approach globally (focus on EMESA, NAMR)

• Continue to instill global guardrails for managing ECT

• Participate in the staffing system evolution (Teambuilder)

• Career Development: Continue to work on CD of the Future / new CD system (for ECT+ PAs)

Leading the global ECT "run the business" activities :

• ECT Council management : Propose agenda and develop materials to frame the discussions

• Together with the E&K PAL prepares EC/OC and PAL discussions

• Proposes and drives global ECT policies changes (careers, benefits, time charges and BB, ECT entry, Legal)

• PA Management: Primary POC and liaison to RPALs , GPMDs , RPMs

• Manage the Expertise Development Program (a bespoke program enabling experts to nurture their expertise )

• Monthly ECT reporting, ECT lists, Dashboards

• Monitoring billability and driving PA billability management, acting where needed

• Finance/Systems: Issue escalation and troubleshooting, drives enhancement implementation

• Ongoing communication to global ECT group (Townhalls, Expert resources Trello, L&D updates, )

• Navigator / Navi : Expertise in Knowledge Tech and Products, Expert representation and profile completion

• Member of the E&K leadership team and the P ractice Area Operations team

What You'll Bring

• 10-12+ years of relevant experience
• MBA or other Masters degree preferred

• Significant BCG experience preferred, ideally in the Practices Management or People function or the consulting staff (equivalent to a Principal or Partner)
• Understanding of the core mission and operations of practice areas at BCG

• Understanding BCG's expertise agenda and the requirements of ECT management

• Problem solving, analytical skills, conceptual skills and decision making

• Change management skills

• International work experience strongly preferred

Who You'll Work With

Jesper Nielsen, Expertise & Knowledge PAL (Line Manager), Wolfgang Doerner/ Jean Clavel , Global Talent Management MDP responsible for Career Development, Staffing, Mobility and ECT (Matrix Manager), Global ECT team (reporting to you), EDC Chairs, regional ECT management teams and senior stakeholders in the BCG practices, regions and functions.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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