Community Marketing Manager

Community Marketing Manager for CharityConnect/CharityJob

12-month Fixed Term Contract - Hybrid £37,000 - £40,000

CharityJob is the UK's most trusted job board for the charity sector. CharityConnect is our community platform. In 2026/27 we're integrating CharityConnect more closely with CharityJob, and turning it into something the sector wants to be a part of. The strategy is in place. What's needed now is someone with the energy, creativity and commercial instinct to execute it.

You'll have genuine ownership, a clear brief, and the opportunity to build something the sector will love.

What you'll be doing

This is a hands-on, varied role. You'll own the day-to-day running and growth of Charity Connect, managing the community, planning and delivering events, running email and social campaigns, building sector partnerships, and growing our audience.

You'll be:

• Managing our online community. Seeding discussions, supporting super users and refreshing content

• Planning and delivering a minimum of 10 networking events across the year, including sourcing and managing high-profile sector speakers

• Driving audience and registration growth through targeted email campaigns and owned channel activity

• Increasing in-platform engagement through relevant content

• Working with our product and design teams to integrate the CharityConnect and CharityJob brands, creating clearer user journeys between the two platforms

• Building relationships with sector bodies for co-branded content partnerships

• Managing early-stage commercial activity including newsletter sponsorship and event sponsorship

• Owning our KPI framework, reporting monthly to the senior team against agreed targets

You'll thrive in this role if you

• Have experience in community management and/or digital marketing, ideally within a membership body, media brand or digital platform

• Are a strong, confident communicator who can craft discussion threads, newsletters and emails that genuinely engage our community

• Know how to grow and engage an online audience and have the data literacy to understand what's working and what isn't

• Are organised enough to juggle events, campaigns, partnerships and community management simultaneously

• Can build relationships with senior sector figures. From event speakers to commercial sponsors, and make them feel valued

Experience with email platforms, OneSignal, basic SEO and sponsorship relationships would be a bonus, but we're more interested in the right person than a perfect checklist.

Location: Hybrid. Tuesdays and Thursdays in our Kingston Upon Thames office

We're committed to building a team that reflects the diversity of the sector we serve. We welcome applications from all bac kgrounds