Assistant Manager - Reading

Optical Assistant Manager - Reading, Berkshire

Are you an experienced Optical Assistant, Team Leader or Supervisor looking to take the next step in your career?

We are recruiting for an Assistant Store Manager to join a long-established and friendly independent optical practice based in a lovely part of Berkshire, offering a relaxed atmosphere and excellent transport links.

This is a fantastic opportunity for someone passionate about customer care, team leadership and delivering high clinical and service standards within a supportive independent environment.

As the Assistant Store Manager, you will support the Branch Manager in leading and developing the team, driving branch performance, and ensuring the smooth day-to-day running of the practice. You will act as a role model, motivating the team while helping to deliver an exceptional patient experience.

• Support the daily running of the independent practice, ensuring outstanding customer service at all times
• Assist in managing the day-to-day operations of the branch to ensure smooth and efficient service delivery
• Support and motivate the team to achieve individual and branch sales targets
• Help monitor business performance and identify opportunities for growth
• Assist with staff training, coaching and ongoing team development
• Maintain high standards of clinical care, compliance and administration
• Manage stock control, merchandising and branch presentation
• Support local marketing initiatives and promotional campaigns
• Step in as acting Branch Manager when required, including opening and closing the practice

• Previous experience within an optical environment is essential
• Previous supervisory, team leader or management experience preferred
• Strong customer service and sales background
• Excellent communication and interpersonal skills
• Confident, organised and self-motivated
• Ability to lead, motivate and support a team effectively
• Comfortable working in a busy environment and managing multiple priorities
• Basic IT skills and familiarity with POS systems desirable

• Competitive salary plus bonus scheme
• Career development opportunities and structured training
• Generous staff discounts on optical and hearing products
• Supportive and inclusive working environment
• 28 days annual leave including bank holidays
• Additional company benefits

For more information or to apply, please contact Lunaria Recruitment.