Delivery Manager

Connect2Hackney are excited to offer a fantastic opportunity to join the London Borough of Hackney as a Delivery Manager within our forward-thinking Transformation team. Are you passionate about public service and ready to lead projects that make a real difference to residents' lives? If so, we want to hear from you!

This is a chance to be at the heart of change in one of London's most dynamic boroughs, driving projects that will shape the future of our services.

About the Role

As a Delivery Manager, you will be instrumental in delivering the council's strategic priorities. You'll lead multi-disciplinary teams, working with senior colleagues and external partners to plan and implement new, innovative ways of working that directly benefit our residents.

Your core mission will be to take charge of transformation projects and programmes from concept to completion, ensuring they are delivered on time, within budget, and realise their intended benefits. You will be responsible for managing staff, budgets, and key stakeholder relationships to foster a culture where positive change can thrive.

Your key responsibilities will include:

• Leading teams to identify and develop outcome-focused opportunities for change across the council.
• Ensuring service redesign proposals are co-produced with staff and residents, using high-quality data and insight to inform decisions.
• Producing robust business cases for change that clearly define the expected positive impact.
• Maintaining comprehensive programme plans, managing risks, and providing clear status updates to stakeholders.
• Establishing and maintaining strong relationships with residents, staff, senior officers, trade unions, and other partners.
• Line managing a team of up to 4 direct reports, mentoring them to develop their skills and fostering a high-performance environment that values innovation, inclusivity, and empathy.

About You

We're looking for a skilled and motivated individual with a strong background in managing complex projects and a passion for public service. You will be a natural leader, able to inspire teams and influence stakeholders to achieve positive outcomes.

To succeed in this role, you'll need:

• Essential experience working in local government.
• A proven track record of successfully managing and delivering complex programmes as a Delivery or Programme Manager.
• Experience in co-producing change with residents, community groups, and other stakeholders.
• Strong skills in managing budgets and developing financial business cases.
• Experience successfully managing and developing diverse teams to deliver outstanding results.
• A qualification in a recognised programme/project management methodology (e.g., PRINCE2, Agile PM, MSP) or significant equivalent experience.
• A high degree of political awareness and the ability to work effectively in a political environment.

It would be a bonus if you have expertise in disciplines like systems thinking (Lean/Six Sigma), user-centred service design, digital implementation, or demand management.

Why Hackney?

Working for Hackney Council is about more than just a job; it's about making a difference. We are an ambitious, innovative, and diverse borough. You'll be joining a supportive Transformation team where peer learning and development are valued. We offer a hybrid working model, allowing you to balance your work and life commitments effectively. This is your opportunity to take on a challenging and rewarding role where your work has a direct, positive impact on our community.

Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.