Housing Officer

We are seeking a proactive and experienced Housing Officer to support the effective management of a growing housing portfolio. This is an exciting opportunity to join an ambitious organisation during a period of rapid expansion, and progress with them as they grow.Key Responsibilities of a Housing Officer:

• Manage a portfolio of properties, ensuring effective tenancy and estate management
• Lead on tenancy sign-ups, onboarding, and sustainment initiatives
• Monitor and collect rent, addressing arrears and implementing appropriate action
• Handle anti-social behaviour, tenancy breaches, and complex casework
• Deliver excellent customer service and maintain strong resident relationships
• Conduct property inspections and ensure health and safety compliance
• Liaise with maintenance teams and contractors to oversee repairs and service delivery

What we'd love to see from you:

• Minimum 3 years' experience in housing management or a related field within social or affordable housing
• Strong knowledge of housing legislation, tenancy law, and regulatory compliance
• Excellent communication and interpersonal skills
• Highly organised, proactive, and able to manage a varied workload independently
• Confident using housing management systems
• Full UK driving licence and access to a vehicle (desirable)

Job Title: Housing OfficerSalary: £38,000 - £42,000Hours: 37.5 hours per weekLocation: London - hybrid workingIf his Housing Officer position is for you then please apply or contact