Shop Supervisor / Assistant Branch Manager - Builders Merchant Trade

Shop Supervisor / Assistant Branch Manager - Builders Merchant Trade

Do you have experience within the builders Merchant trade, and are looking for a progressive role with outstanding training and career development?

Our client are looking to recruit several Shop / Counter Managers throughout Essex, to train up with a view to progress to Assistant Branch Managers where support is offered throughout your journey.

Main Purpose of the Role:

Helping to achieve branch and company sales and gross profit trading targets.

Provide excellent customer service to ensure customer satisfaction.

Be given responsibility to ensure the shop counter is running effectively, ensuring the trade counter is manned at all times and phones are answered promptly.

Obtain quotes for stock items from suppliers to ensure most cost-effective options

Management of customer terms and pricing to offer best value

Maintain an up-to-date knowledge of products

Train and develop counter staff to maximise opportunities and sales and deliver excellent customer service

Monitor the general housekeeping of the counter and trade shop area to ensure all company health and safety policies and procedures are adhered to

Manage a pro-active approach to development of sales ledgers and re-contact of non-spending customers

Negotiate with suppliers and monitor customer orders to ensure smooth and prompt delivery for customers

Audit and follow up quotations to ensure these are followed within 24 hours and ongoing

Support marketing campaigns