IT Support Technician

A large, growing, private sector organisation, based in Guildford, are looking to recruit an IT Support Technician to support the on-prem services and get involved in hardware/software support. This is a permanent role with a requirement to be in the office 5 days a week in Guildford.

This is a hands-on, customer facing role. Must hold a valid UK driver's license.

The Role

As an IT Support Technician, you will be working closely with the IT and wider teams across the organisation to support on 1st and 2nd Line support. You will be getting involved in varied projects across IT including involvement in new upgrades, virtualisation software being replaced and helping install brand new equipment for the organisations use.

A hands-on role, handling equipment and providing solution to IT issues. You will also assist in ensuring IT Systems and procedures are documented.

Overall, the IT Support Technician requires an individual with a 'get stuck in' attitude, prior experience within a service desk or technician environment, and a friendly personality to join a great team. There are opportunities to progress, develop and upskill with training provided.

What you'll need to succeed

• Windows 10 / 11 administration
• Knowledge of M365 / Teams
• LAN
• Must hold relevant qualifications e.g. CompTIA A+ or equivalent
• Physical hardware management including laptop provisioning
• Basic networking and patching
• An understanding of cybersecurity best practices
• Strong communication and interpersonal skills

What you'll get in return

• Salary up to £38,000
• You will be based in the main IT department in Guildford
• Annual holidays at 36 days inclusive of public holidays (Christmas and Boxing Day fixed)
• Offer enhanced Parental leave after 52 weeks
• Bonus scheme
• Pension scheme matching up to 10%
• Private healthcare and dentalcare
• Life Assurance
• Ongoing training and personal development
• Plus many other added staff benefits.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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