Housing Officer

Our client is a fantastic charity that offers a wide range of services and support to Veterans and their dependants.

They are currently looking to recruit a Housing Officer to help and support the team and business

PLEASE NOTE: This is not a Hybrid or Remote working role.

Job purpose

Responsible to the Housing Manager for delivering a high quality, customer focussed housing service to ex-service personnel and their dependents.

To provide an effective and responsive housing management service for a patch of properties, meeting agreed performance outcomes and objectives for key areas, including rent arrears, lettings and anti-social behaviour

Key Accountabilities

• Lettings, allocations and voids management
• Rent arrears prevention and recovery
• Anti-social behaviour, nuisance and other breaches of tenancy
• Tenancy and estate management
• Resident engagement
• Working in a team and with others
• Financial control
• Record keeping and data management
• Quality and regulatory compliance
• Health and Safety
• Equality and diversity
• Other various tasks on an ad-hoc basis

This will require someone who has a strong background in a similar role as a Housing Officer, ideally within a charity.