Assistant Store Manager

The role of the Assistant Store Manager in overseeing the day-to-day store operations, including opening, and closing procedures, sales floor staffing, department supervision, and merchandising.

This international premium retailer & brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including handbags, accessories & luggage.

Key Responsibilities of this Assistant Store Manager:

• Guarantees that every client receives exceptional customer service by warmly greeting and acknowledging each client and cultivating new client relationships to boost sales and foster brand loyalty.
• Handle customer complaints with tact and adherence to company policies.
• Be well-versed in after-sales service, supplier warranties, and covered areas.
• Ensure that staff are well-informed about sales promotions, incentives, and product brochures.
• Stay informed about daily, weekly, and periodic sales figures and targets.
• Ensures that clients receive excellent post-sales support.
• Open and close the store following company procedures and promptly report any late openings to the assistant store manager.
• Executes store merchandising as per visual guidelines and ensures the consistent upkeep and prime condition of all inventories.

To be successful in this Assistant Store Manager:

• Ideally having 1 year of Management experience or experienced supervisor.
• 2 + years of experience in retail sector.
• You need to be physically fit as Sales & stock areas are over 3 floors and nature of the product and deliveries can be fairly large and heavy.
• Have strong sales and client experience, preferably in the luxury market
• Good understanding of commercial KPI's (financial and non-financial)
• Excellent communicational skills and ability to work under pressure.

Benefits of this Assistant Store Manager:

• A defined career path.
• Training
• Monthly bonus if the store hit target.
• Paid holidays
• Medical, dental, vision, life insurance
• Employee discounts on products

This is a great opportunity as part of your career progression and be part of an evolving business. If you have the right skills based on the description above please apply by sending your CV today quoting the reference no JO-

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.