Client Director, M&E

About the role

As the leading provider of creative products, services, and support in the UK, Jigsaw24 is looking for a Media and Entertainment (M&E) focused Account Manager to join the team and deliver growth through the remainder of 2025 and beyond. The ideal candidate will be well versed in selling both video and audio solutions, as well as having the capability to work with both existing clients and develop new relationships. With the current development of new technologies, working within Jigsaw24, and focusing on our media portfolio, the Client Director will have the ability to learn more about those solutions and deliver them into an established customer base.

Reporting to the Head of Sales, Media, you will drive commercial success through understanding the market, account management/development and driving growth by selling current and future relevant services and solutions. Positioning Jigsaw24 as the go to" industry leader in providing media-specific services and solutions.

Key duties and responsibilities are:

• A track record of overachieving targets in selling both products and services into the M&E market, targeted against gross profit.
• Growing existing accounts and developing net new opportunities for Jigsaw24.
• Work with the Head of Sales, Media, and wider M&E Account Management team cohesively to deliver a collective message, whilst also having the experience to be independent where required.
• An ability to sell service and support-orientated solutions, against our media portfolio, into a selection of accounts.
• Managing Salesforce forecasting and the ability to reflect an accurate pipeline of business back to the Head of Sales, Media, and wider Jigsaw24 team.
• Account management and customer engagement, understanding how to work with a demanding customer base, in an evolving industry.
• An understanding of post-production, broadcast, and associated markets, and solutions, with a willingness to learn new offerings as part of planned engagement with the Jigsaw24 wider teams and partners.
• Represent the business unit at relevant events, including tradeshows as well as Jigsaw24 and partner hosted/focused meetings.

Education, Skills, Knowledge and Experience:

• Commercial acumen.
• Understands the current M&E landscape and where the industry is moving towards in the coming years.
• Ability to communicate and collaborate effectively at all levels.
• Adept at removing barriers that impact delivering on goals.
• Driven with an entrepreneurial mindset, who thrives in a fast-paced environment.
• Strong, proactive communication skills, able to gain commitment and buy-in to a common vision and clearly stated goals.
• Articulate, methodical, numerate, and literate.
• Has successfully sold M&E services and solutions.
• Proactive with the ability to take on constructive feedback, both internally and from customers, and ensure positive change.
• The ability to motivate and engage colleagues, vendors, and other stakeholders

Who are Jigsaw24

We put people first in a culture that s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.

We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here

Benefits at Jigsaw24

You will receive a wide range of benefits working at Jigsaw24 including:

• 26 days holiday
• Health cover including access to GP anytime, annual reimbursements for optical and dental to name a few as well as counselling and wellbeing services
• Cycle2work
• Travel to work loan
• Free on-site parking
• Staff purchase scheme on fantastic Apple products and more
• Unlimited bistro coffee and tea facilities
• Enhanced family-friendly policies
• Pension scheme
• Electric Vehicle scheme
• Life cover

We are always on the lookout for hungry people who want to realise their potential. It s not just about filling existing vacancies it s about what you can achieve. As a business, we never stand still. In fact, we encourage our people to follow their own path and help us improve how we all work. To find out more please visit our about us section on our website by clicking here

From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.