Project Worker

Project Worker

We are seeking a compassionate and motivated Project Worker to join our Supported Housing team, helping residents build independence and brighter futures.

Position: Project Worker

Location: Southend-on-Sea

Hours: Full-time, 37 hours per week (including evenings, weekends and Bank Holidays on a rota basis)

Salary: £27,054 rising to £29357

Contract: Permanent

Closing date: 15/12/25 Interviews: 22/12/25

About the Job

As a Project Worker, you will provide practical advice, support and housing management to residents living in our supported accommodation. You will play a vital role in helping people affected by homelessness to sustain tenancies, improve wellbeing and develop essential life skills.

• Managing a caseload, undertaking assessments, support plans and reviews.
• Building positive, trusting relationships with residents and tailoring support packages to individual needs.
• Supporting residents with welfare, housing, benefits and legal rights.
• Encouraging engagement with health, mental health and addiction services.
• Helping residents develop independent living skills such as budgeting, cooking and personal care.
• Ensuring properties are safe, secure and compliant with health & safety standards.
• Maintaining accurate case files and database records for monitoring and reporting.
• Working collaboratively with partner agencies and attending joint meetings.
• Providing evening and weekend cover across sites as part of the rota.

About You

• Knowledge of homelessness issues and the challenges faced by those affected.
• Clear communication skills, applying trauma-informed approaches.
• The ability to establish trust, identify safeguarding concerns and respond appropriately.
• Confidence to work independently as well as collaboratively within a team.
• Patience, resilience and self-control in challenging situations.
• Flexibility to work evenings, weekends and Bank Holidays.

A qualification such as NVQ Level 3 in Health & Social Care, Housing or IAG is desirable, alongside experience of partnership working and applying health & safety guidance.

Other roles you may have experience of could include Housing Support Worker, Supported Housing Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Key Worker, Resettlement Worker, Community Support Worker.