Public Safety Administrator

Are you organised, great at multi-tasking, and a people person? Then join our client's Public Safety Administration Team!

Public Safety Administrator
Job reference: VAC000415
Location: Aylesbury, Bucks, HP20
Salary: £27,499 - £27,955 per annum
Hours: Full time, 37-hour week
Contract: Permanent
Package: Local Government Pension Scheme Good annual leave entitlement Employee benefits Employee Assistance Programme Occupational Health Onsite gym facilities

About The Organisation:

Our client is a Fire & Rescue Service that serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. They employ around 100 specialist support staff, from ICT to fire prevention. The Service is a diverse, welcoming community so will you join them?

The Service is only as good as its people. When their employees are engaged and supported, the Service thrives. This is why they support flexible and hybrid working.

About the Role:

The role of the organisation's Administrators is varied and the heart of the organisation. The team provides crucial administrative support to their Prevention and Protection teams, as well as being the first point of contact with members of the public and their partner organisations.

The role will include:

• Managing incoming Fire Safety queries and Home Fire Safety Visit referrals
• Stock control - i.e. ordering and collating stock for fire stations and community safety teams
• Generating reports from the PRMS system and updating stakeholders when required
• General administrative tasks, many of which will be email or telephone based. (The team handles approximately 800 calls per month.)

About You:

They are looking for someone who is:

• Motivated and focused
• A great communicator with a professional telephone manner
• Highly personable and a team player
• A problem solver who actively looks for ways to make processes better
• Well organised and can prioritise tasks
• Has a keen eye for detail and is able to accurately process large volumes of data

Experience and Qualifications Required:

• Experience of working in an administrative role, ideally in the public sector
• IT literate, and is competent using Microsoft packages
• A sound general level of educational achievement

Anything Else you Need to Know:

Team members will routinely process sensitive or distressing information and must be able to manage this with professionalism, discretion and emotional resilience.

Application closing date: Sunday 22nd February 2026

Interested?

Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down).

The Service is an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, they can make to help you in your application, or with the recruitment process, this can be arranged.

Everyone who works with this employer is required to have a DBS check. If you have any queries or concerns regarding this, you will be able to contact the employer's HR department

Abatement and Protected Pension:

If are in receipt of a Firefighters pension, before taking up employment with the Service you are required to notify the employer's Human Resources as Abatement Rules may apply.

No agencies please.