Automotive Service Advisor

Role: Automotive Service Advisor
Salary: Up to 34,000 DOE
Hours: Monday to Friday, Day Shift - 1 in 2 Saturdays
Location: West Thurrock

Automotive Service Advisor Responsibilities

• Handle parts enquiries both over the phone and at the front counter
• Manage parts orders and support workshop technicians with their requirements
• Oversee the complete daily business process to ensure smooth operations
• Proactively upsell to maximise all sales opportunities
• Maintain accurate inventory and stock control records
• Ensure high levels of customer satisfaction through effective communication and exceptional service

Automotive Service Advisor Requirements

• Previous experience in the truck or automotive industry
• Strong customer service, communication, and satisfaction skills
• Proven ability in inventory control and stock management
• Organised, with an analytical approach to handling customer queries
• High attention to detail with strong administrative and computer skills
• Motivation to upsell and identify new sales opportunities

Automotive Service Advisor Benefits

• 22 days of holiday plus bank holidays
• Company pension contributions
• Monthly performance-based bonus

If this Automotive Service Advisor role aligns with your skills and experience, we encourage you to apply immediately!