Control Manager - Reputation and Market Risk

Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations. You'll have the opportunity to grow your career while making a significant impact on our business. Join a team that values innovation, collaboration, and continuous improvement.

As a Control Manager for Reputation and Market Risk, you will play a crucial role in identifying and mitigating compliance and operational risks. You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient. Your work will directly contribute to the firm's success and help maintain our reputation for excellence.

Job responsibilities

• Facilitate the identification and assessment of compliance and operational risks, applying your knowledge of anti-fraud awareness and cybersecurity.
• Develop and implement effective control strategies to mitigate identified risks, utilizing your skills in process improvement and project management.
• Conduct regular monitoring and assessment of the business's compliance and operational risk and control environment, leveraging your data & tech literacy skills.
• Collaborate with business executives to promote early compliance and operational risk identification, utilizing your skills in internal stakeholder management and conflict management.
• Present findings and recommendations to senior management and stakeholders, applying your presentation skills and listening & questioning abilities.
• Drive continuous improvement in risk management practices.

Required qualifications, capabilities, and skills

• Demonstrated ability in control management, with a focus on identifying and assessing compliance and operational risks, showcasing relevant experience in developing effective control strategies.
• Experience in monitoring and assessing risk and control environments, with advanced analytical, technical, and problem-solving skills.
• Strong skills in collaborating with business executives and managing conflicts, along with strong internal stakeholder management and conflict management skills.
• Proficiency in creating and delivering impactful presentations and in process improvement and project management.
• Ability to effectively manage conflicts and collaborate with stakeholders to drive compliance initiatives and ensure alignment with industry standards.

Preferred qualifications, capabilities, and skills

• Capability to apply AI/ML concepts to support risk management applications and enhance decision-making processes.
• Developing skills in automation to improve control operations and boost efficiency.
• Strong digital literacy for the effective use of digital tools and platforms in control frameworks.
• Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration.
• Proficiency in quantitative reporting to inform risk assessment and effectively present findings.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.