Receptionist

We are looking for a Receptionist Role.

The roles and responsibilities are -

• Carry out all Reception duties, working as part of the Front Office Team.
• Ensure complete guest satisfaction through the prompt handling of guest queries in a friendly and efficient manner.
• Anticipate guests needs and ensure that service is provided to the level they require.
• Answer the switchboard and hotel telephone.
• Give a warm and friendly welcome to all occupants.
• Assist in the training and development of new members of the team.
• Communicate hotel services to guests.
• Take messages on behalf of both the guests and Managers and ensure their delivery.
• Prior experience as a receptionist or in related field.
• Consistent, professional dress and manner.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Ready to work in flexible shifts(day and night).