Hotel Receptionist

We are looking to recruit a Hotel Receptionist to join our Front Office Team. This is an opportunity for either an experienced receptionist or for someone with no previous experience, who has a genuine desire to work within the hospitality industry. However, service with a smile and personality is a must. You should possess excellent communication skills, with a good command of spoken English.

The role will involve welcoming guests to the hotel in a friendly and helpful manner, assisting with many and varied guest requirements from check-in to check-out, ensuring excellent guest service at all times. You must have a friendly and polite manner and you will be expected to care for all customers in a helpful, professional and efficient way.

Experience

• Previous experience working within a reception environment preferred, but not essential
• Skills and Knowledge
• Strong Communication skills (verbal, listening, writing), good level of English essential
• Pro-active and reliable
• Able to work alone and within a team

Duties

• Ensure bookings for bedrooms and restaurant are taken in a timely, accurate and professional manner
• Manage all guest queries in a professional and courteous manner
• Ensure all banking and cash handling procedures are followed
• Ensure guests are looked after when they enter the Hotel ensuring all registration documents are filled out.
• Up-sell whenever possible to increase revenue
• Work with other departments on a regular basis to ensure guest satisfaction
• Be knowledgeable about all areas of the hotel
• Work environment kept clean, tidy and safe at all times in line with Health and Safety legislation.

As a Receptionist, you will work shifts any 5 days out of 7. (Early shifts, Late Shifts, Night Shifts)

Apply today with an up to date CV.